Terms and Conditions
THESE TERMS AND CONDITIONS APPLY TO ALL PURCHASES OF PRODUCTS FROM THIS SITE. PLEASE READ THE FOLLOWING TERMS AND CONDITIONS CAREFULLY. THEY CONTAIN IMPORTANT INFORMATION ABOUT YOUR RIGHTS AND OBLIGATIONS, AS WELL AS LIMITATIONS AND EXCLUSIONS THAT APPLY TO YOUR PURCHASES.
This Lexmark site located at URL www.lexmark.com
(this “Site”) is owned and operated by Lexmark International, Inc. and may be used to sell you products by Lexmark International, Inc. and its subsidiaries (collectively, ”Lexmark”). The following terms and conditions govern your use of this Site and the purchase of products by you through this Site, Placing an order on the siteI you are indicating your consent to contract electronically and your acceptance of the following terms and conditions (the "Terms and Conditions"). These Terms and Conditions constitute the entire agreement between us as to their subject matter; they supersede and replace all prior and contemporaneous oral and written agreements. This Agreement may NOT be altered, supplemented, or amended by the use of any other document(s) unless otherwise agreed to in a written agreement signed by both you and Lexmark.
1. OFFER, ACKNOWLEDGMENT AND ACCEPTANCE, AND PAYMENT
Any prices, quotations and descriptions made or referred to on this Site are subject to availability, do not constitute an offer and may be withdrawn or revised at any time prior to Lexmark’s express acceptance of your order (as described below. Promotional offers and prices are for a limited time.
While Lexmark makes every effort to ensure that items appearing on the Site are available, Lexmark cannot guarantee that all items are in stock or immediately available when you submit your order. Lexmark may cancel your order (without liability) if Lexmark is unable to process or fulfill it. Lexmark will refund any prior payment that you have made for that item.
An order submitted by you constitutes an offer by you to us to purchase Products or Services on these Conditions and is subject to Lexmark’s subsequent acceptance.
Prior to such acceptance, an automatic e-mail confirmation of your order will be generated. Please note that any such automatic acknowledgement does not constitute a formal acceptance of your order.
Our acceptance of your order takes effect and the contract concluded at the point where such offer is expressly accepted by us dispatching your order/commencing Services and accepting your credit card or other payment ("Acceptance").
We may keep records of orders received, acknowledgements, acceptances and other contract records for a reasonable period after Acceptance. We may be able to provide you with copies on written request; however you must make sure you print a copy of all such documents and these Conditions for your own records.
Terms of payment are within Lexmark's sole discretion, and unless otherwise agreed to by Lexmark, payment must be received by Lexmark prior to Lexmark's acceptance of an order. Payment for the products will be made by credit card. Lexmark may invoice parts of an order separately. Your order is subject to cancellation by Lexmark, at Lexmark's sole discretion. Lexmark's standard pricing policy for Lexmark-branded products applies to all orders. Lexmark is not responsible for pricing, typographical, or other errors in any offer by Lexmark and reserves the right to cancel any orders resulting from such errors.
2. YOUR REPRESENTATIONS
You represent that information provided by you when placing your order is up-to-date materially accurate and is sufficient for us to fulfill your order.
You are responsible for maintaining and promptly updating your account information with us for accuracy and completeness and keeping such information (and any passwords given to you for the purposes of accessing the Site and/or purchasing Products) secure against unauthorized access.
Unless agreed otherwise or required by applicable law, any warranties provided in relation to Products or Services only extend to you on the understanding that you are a user and not a reseller of those Products or Services.
No warranty, commitment or any other obligation should ever be assumed by you on Lexmark’s behalf or on behalf of a Product manufacturer, licensor or supplier without Lexmark’s express prior written consent.
3. DELIVERY AND RISK
Lexmark will only ship to locations within the United States and its territories. Delivery timescales/dates specified on the Site, in any order acknowledgement, acceptance or elsewhere are estimates only. While Lexmark endeavors to meet such timescales or dates, Lexmark does not undertake to dispatch Products and/or commence Services by a particular date or dates and shall not be liable to you in respect of delays or failure to do so.
Delivery shall be to a valid address within the Territory submitted by you and subject to Acceptance ("Delivery Address"). You must check the Delivery Address on any acknowledgement or acceptance Lexmark provides and notify Lexmark without delay of errors or omissions. We reserve the right to charge you for any extra costs arising from changes you make to the Delivery Address after you submit an order.
If you refuse or fail to take delivery of Products provided in accordance with these Conditions, any risk of loss or damage to the Products shall nonetheless pass and without prejudice to any other rights or remedies Lexmark have:-
Lexmark shall be entitled to immediate payment in full for the Products or Services delivered and either to effect delivery by whatever means Lexmark consider appropriate or to store Products at your risk;
You shall be liable pay on demand all costs of Product storage and any additional costs incurred as a result of such refusal or failure to take delivery;
Lexmark shall be entitled 30 days after the agreed date for delivery to dispose of Products in such manner as Lexmark determines and may set off any proceeds of sale against any sums due from you.
Where Lexmark delivers Products by installments, each installment constitutes a separate contract and any defect in any one or more installments shall not entitle you to repudiate the contract as a whole nor to cancel any subsequent installment.
Save as otherwise provided in these Terms and Conditions, title and all rights, risks and rewards of ownership including but not limited to risk of loss of or damage to the Products, passes to you on shipment of the product from Lexmark or its agent. You must notify Lexmark within 21 days of the date of your invoice or acknowledgement if you believe any part of your purchase is missing, wrong or damaged. Unless you provide Lexmark with a valid and correct tax exemption certificate applicable to your purchase of Product and the Product ship-to location, you are responsible for sales and other taxes associated with the order.See Frequently Asked Questions for further requirements on the tax exemption process. Shipping dates are estimates only.
Where any Product supplied is or includes software ("Software"), this Software is licensed by us or by the relevant licensor/owner subject to the relevant end-user license agreement or other license terms included with Software ("License Terms") and/or the Product. In addition:
Such Software may not be copied, adapted, translated, made available, distributed, varied, modified, disassembled, decompiled, reverse engineered or combined with any other software, save to the extent that (i) this is permitted in the License Terms, or (ii) applicable law expressly mandates such a right which cannot legally be excluded by contract.
Save to the extent provided for in any applicable License Terms, your rights of return and/or to a refund under these Conditions and any applicable Returns Policy do not apply in the event that you open the Software shrink-wrap and/or break the license seal and/or use the Software.
Except to the extent expressly provided by us in writing or under relevant License Terms, Software is provided 'as is' without any warranties, terms or conditions as to quality, fitness for purpose, performance or correspondence with description and Lexmark does not offer any warranties or guarantees in relation to Software installation, configuration or error/defect correction. You are advised to refer to any License Terms with regards to determining your rights against a manufacturer, licensor or supplier of the Software.
5. LIABILITY LIMITATION AND LIMITED WARRANTIES
TO THE MAXIMUM EXTENT LEGALLY PERMITTED, WHETHER OR NOT WE WERE AWARE OR ADVISED OF THE POSSIBILITY OF DAMAGES, AND WHETHER OR NOT THE LIMITED REMEDIES PROVIDED HEREIN FAIL OF THEIR ESSENTIAL PURPOSE (1) OUR AGGREGATE LIABILITY (WHETHER FOR BREACH OF CONTRACT, TORT OR ANY OTHER LEGAL THEORY) SHALL IN NO CIRCUMSTANCES EXCEED THE COST OF THE PRODUCTS YOU ORDERED AND THAT ARE MOST CLOSELY RELATED TO YOUR DAMAGES AND (2) WE SHALL NOT BE LIABLE FOR SPECIAL, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES, LOST PROFITS, LOST REVENUE, OR COST OF COVER.
THE LIMITED WARRANTIES APPLICABLE TO LEXMARK PRODUCTS CAN BE FOUND AT www.lexmark.com
OR IN THE DOCUMENTATION LEXMARK PROVIDES WITH LEXMARK-BRANDED PRODUCT. LEXMARK MAKES NO WARRANTIES FOR SERVICE, SOFTWARE, OR NON-LEXMARK BRANDED PRODUCT, SERVICE, MAINTENANCE OR SUPPORT. SUCH PRODUCT, SOFTWARE, SERVICE, MAINTENANCE OR SUPPORT IS PROVIDED BY LEXMARK "AS IS" AND ANY THIRD-PARTY WARRANTIES, SERVICES, MAINTENANCE AND SUPPORT ARE PROVIDED BY THE ORIGINAL MANUFACTURER OR SUPPLIER, NOT BY LEXMARK. LEXMARK MAKES NO EXPRESS WARRANTIES EXCEPT THOSE STATED IN LEXMARK'S APPLICABLE LEXMARK-BRANDED WARRANTY OR SERVICE DESCRIPTION IN EFFECT ON THE DATE OF THE INVOICE, PACKING SLIP OR ACKNOWLEDGEMENT. LEXMARK-BRANDED WARRANTIES AND SERVICES ARE EFFECTIVE ON PAYMENT IN FULL, AND LEXMARK IS NOT OBLIGATED TO HONOR ANY WARRANTY OR PROVIDE SERVICE UNTIL LEXMARK RECEIVES PAYMENT IN FULL. LEXMARK MAY REQUEST CANCELLATION OF THIRD-PARTY-BRANDED SOFTWARE LICENSES, SERVICES, MAINTENANCE OR SUPPORT IF LEXMARK DOES NOT RECEIVE PAYMENT. IF YOU PURCHASE THIRD-PARTY-BRANDED PRODUCT, SERVICES, MAINTENANCE, OR SUPPORT, ADDITIONAL THIRD-PARTY TERMS AND CONDITIONS MAY APPLY.
6. THIRD PARTY RIGHTS
You shall indemnify us against any and all liabilities, claims and costs incurred by or made against us as a direct or indirect result of us performing Services or carrying out any work on or to the Products where this has been done to your (or your representative's) specific requirements or specifications causing an infringement or alleged infringement of any proprietary rights of any third party.
Lexmark’s obligation to you with respect to claims of third parties arising out of or relating to any Lexmark products purchased by you from this site shall be limited to those obligations contained in Lexmark’s statement of limited warranty included with every product, except that to the maximum extent legally permitted, whether or not Lexmark has been advised of the possibility of such damages, and whether or not the limited remedies described fail of their essential purpose, in no event shall Lexmark be liable for any lost profits, lost savings, incidental damages, or consequential damages.
7. IMPLIED WARRANTIES DISCLAIMED
EXCEPT AS EXPRESSLY STATED OTHERWISE IN THE STATEMENT OF LIMITED WARRANTY INCLUDED WITH A PRODUCT, LEXMARK MAKES NO EXPRESS WARRANTIES OR REPRESENTATIONS AND DISCLAIMS ALL IMPLIED WARRANTIES AND REPRESENTATIONS, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. THESE CONDITIONS STATE YOUR SOLE AND EXCLUSIVE REMEDIES.
8. PERSONAL INFORMATION AND YOUR PRIVACY
We will observe applicable data protection laws and will not use information that does or can be used to personally identify you ("Personal Data") other than as set out in Lexmark’s Privacy Statement ("Privacy Statement"). By submitting your Personal Data in relation to your order, you consent to such Personal Data being processed to fulfill your order and in accordance with such Privacy Statement.
In relation to security of orders that you place with us:
Our secure-server software encrypts all your Personal Data including credit or debit card number and name and address. This means that the characters that you enter are converted into pieces of code that are then securely transmitted over the Internet.
Lexmark's return policy can be found at www.lexmark.com/order help. You agree to the terms of such return policy. You must contact us directly before you attempt to return Product to obtain a Return Material Authorization Number for you to include with your return. You must return Product to us in the original or equivalent packaging. You are responsible for risk of loss, shipping and handling fees for returning or exchanging Product. Additional fees may apply. If you fail to follow the return instructions and policies provided by Lexmark, Lexmark is not responsible for Product that is lost, damaged, modified or otherwise processed for disposal or resale. At Lexmark's discretion, credit for partial returns may be less than invoice or individual component prices due to bundled or promotional pricing. Products returned to Lexmark outside the warranty period( define warranty period) or for which Lexmark has not expressly consented to a return will not be eligible for credit. Should you make an unauthorized return of product to Lexmark, you acknowledge and agree Lexmark has no obligation to return it to you or provide any credit to you relating to such return. You acknowledge and agree Lexmark shall have the right to recycle and/or otherwise dispose of such product.
Lexmark's policy is one of ongoing update and revision. Lexmark may revise and discontinue Product at any time without notice to you and this may affect information saved in your online "cart."
10. DISPUTE RESOLUTION
ANY CLAIM, DISPUTE, OR CONTROVERSY (WHETHER IN CONTRACT, TORT, OR OTHERWISE, WHETHER PREEXISTING, PRESENT OR FUTURE, AND INCLUDING STATUTORY, CONSUMER PROTECTION, COMMON LAW, INTENTIONAL TORT AND EQUITABLE CLAIMS) BETWEEN CUSTOMER AND Lexmark, its agents, employees, principals, successors, assigns, affiliates (collectively for purposes of this paragraph, "Lexmark") arising from or relating to this Agreement, its interpretation, or the breach, termination or validity thereof, the relationships which result from this Agreement (including, to the full extent permitted by applicable law, relationships with third parties who are not signatories to this Agreement), Lexmark's advertising, or any related purchase SHALL BE RESOLVED EXCLUSIVELY AND FINALLY BY BINDING ARBITRATION ADMINISTERED BY THE AMERICAN ARBITRATION ASSOCIATION (AAA) or JAMS. Arbitration proceedings shall be governed by this provision and the applicable procedures of the selected arbitration administrator, including any applicable procedures for consumer-related disputes, in effect at the time the claim is filed. Consumer claimants (individuals whose transaction is intended for personal family or household use) may elect to pursue their claims in small-claims court rather than arbitration. The arbitration or small-claims court proceeding will be limited solely to the dispute or controversy between customer and Lexmark. In any dispute, NEITHER CUSTOMER NOR LEXMARK SHALL BE ENTITLED TO JOIN OR CONSOLIDATE CLAIMS BY OR AGAINST OTHER CUSTOMERS, OR ARBITRATE ANY CLAIM AS A REPRESENTATIVE OR CLASS ACTION OR IN A PRIVATE ATTORNEY GENERAL CAPACITY. The individual (non-class) nature of this dispute provision goes to the essence of the parties' dispute resolution agreement, and if found unenforceable, the entire arbitration and dispute resolution provision shall not be enforced. The arbitrator shall be empowered to grant whatever relief would be available in court under law or in equity. This transaction shall be governed by the Federal Arbitration Act 9 U.S.C. sec. 1-16 (FAA). Any award of the arbitrator(s) shall be final and binding on each of the parties, and may be entered as a judgment in any court of competent jurisdiction. Lexmark will be responsible for paying any individual consumer's arbitration fees. If any customer prevails on any claim that affords the prevailing party attorneys' fees, or if there is a written agreement providing for fees, the Arbitrator may award reasonable fees to the prevailing party, under the standards for fee shifting provided by law. YOU ACKNOWLEDGE THAT YOU ARE GIVING UP YOUR RIGHTS TO LITIGATE CLAIMS IN A COURT OR BEFORE A JURY OR TO PARTICIPATE IN A CLASS ACTION OR REPRESENTATIVE ACTION WITH RESPECT TO SUCH A CLAIM. OTHER RIGHTS THAT YOU WOULD HAVE IF YOU WENT TO COURT, SUCH AS ACCESS TO DISCOVERY, MAY ALSO BE UNAVAILABLE OR MAY BE LIMITED IN ARBITRATION. For information on AAA or JAMS, contact the following: American Arbitration Association, 335 Madison Avenue, 10th Floor, New York, NY 10017, www.adr.org
; JAMS, 45 Broadway, New York, NY 10005, (800) 352-5267, www.jamsadr.com
You shall not assign, transfer, charge or make over or purport to assign transfer charge to make over your rights under these Conditions
We shall not be liable to you nor held in breach of contract for any loss or damage which may be suffered as a direct or indirect result of us being prevented, hindered or delayed in the performance by reason of any circumstances beyond Lexmark’s reasonable control including (but not limited to) any act of God, war, riot, civil commotion, government action, explosion, fire, flood, storm, accident, strike, lock-out, trade dispute or labour disturbance, breakdown of plant or machinery, interruption in the supply of power or materials and in such event Lexmark may elect to cancel your order and refund any payments made.
You acknowledge that these Conditions supersede and cancel all previous contracts, agreements and working arrangements whether oral or written, express or implied, between us. These Conditions prevail over any other terms or conditions contained in or referred to elsewhere or implied by trade, custom or course of dealing. Any purported terms or conditions to the contrary are hereby excluded to the fullest extent legally permitted. To the fullest extent permitted under applicable law, Lexmark reserve the right to modify these Conditions upon prior written notice to you with effect for the future - subject to your right to reject, by way of written notice, Lexmark’s modifications to these Conditions with respect to any orders for which Acceptance, but not yet fulfillment, has occurred.
No relaxation, forbearance, delay or indulgence by either you or us in enforcing any of these Conditions or the granting of time by either party to the other shall prejudice or restrict such rights and obligations.
No waiver of any term or condition of these Conditions shall be effective unless made in writing and signed by us. The waiver of any breach of any Condition shall not be construed as a waiver of any subsequent breach or condition.
If for any reason Lexmark determine or a court of competent jurisdiction finds that any provision or portion of these Conditions to be illegal, unenforceable, or invalid under applicable law in a particular jurisdiction:
these Conditions will not be affected in other jurisdictions to the extent that such determination or finding has no application; and
in the relevant jurisdiction, the remainder of these Conditions (to the fullest extent permitted by law) will continue in full force and effect.
Additional terms and conditions may be included with the products purchased on this Site, and you hereby consent to by governed by any and all of such additional terms unless you return the product, unused, within 30 days of purchase, and, currently with such return, notify Lexmark in writing of your non-acceptance.
You agree to comply with all applicable laws and regulations of the various states and of the United States. You agree and represent that you are buying only for your own internal use only, and not for resale or export.
12. GOVERNING LAW
The construction validity and performance of these Conditions shall be governed by Kentucky Law and the parties submit to the exclusive jurisdiction of Fayette County, Kentucky in the event of legal proceedings arising from any dispute;
The language of any dispute resolution procedure or any proceedings will be English.
13. CHANGES TO THESE TERMS AND CONDITIONS
Lexmark reserves the right to change these terms and conditions at any time. If Lexmark makes such changes, Lexmark will post the revised terms and conditions here, along with the date of the revision. Any changes will apply only from the date of the revision. Amended dispute resolution provisions will not apply to any dispute of which the parties had actual notice as of the date of the change.
14. COPYRIGHT AND TRADEMARK NOTICE
All text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software owned by Lexmark International, Inc. (and the compilation of such content), is the property of Lexmark International, Inc., the Online Store, and/or their content suppliers and is protected by United States and international copyright laws.
All marks, graphics, logos, page headers, button icons, scripts, service names, data compilations, and software not owned by Lexmark International, Inc. are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Lexmark International, Inc., The Online Store or their content suppliers. Neither the Online Store nor any materials from the Online Store may be copied, reproduced, modified, republished, uploaded, posted, transmitted, distributed in any form or by any means, or otherwise exploited for any commercial purpose without the prior written permission of Lexmark International, Inc.